Customer Feedback


Retrax Holdings, LLC, Grand Forks, ND

EAPC’s Business Excellence program has been instrumental in helping us begin and sustain our LEAN Manufacturing Journey. Over 60% of our workforce has completed their “Intro to LEAN” training course and we are very pleased with the documented outcomes we see every day in our process and people. Given their strong track record of success with our teams, we are continuing to use their services as our market and organization grows.

– Scott Fuller, General Manager, Retrax Holdings, LLC


True North Steel, Mandan, ND

EAPC and Chad Frost effectively identified opportunities for improvement then orchestrated some of the best interactive training I have ever witnessed. Chad and his staff were able to demonstrate both LEAN and Leadership training that fit our ‘Old School’ environment transforming 20 employees into exceptional leaders.

– Pete Van Erem, Operations Manager, True North Steel


American Crystal Sugar Company, Drayton, ND

Chad Frost coordinated the maintenance projects for several factory cost centers. Chad was able to efficiently plan and schedule work center activities in order to deliver projects on time and on budget. Chad brought excellent planning procedures as well as superior management skills to the team.

– Kim Ihringer, Maintenance Manager


PS Doors, Grand Forks, ND

Working with Chad and the staff from EAPC was a great experience. They created an excellent learning environment, provided interesting and challenging training, and enabled us to educate and develop our leadership team. Many of the LEAN and Leadership principles our staff learned during our training were immediately put into action with immediate ROI.

– Cory Melland, Vice President